Integrated Management
We build lasting relationships based on trust, involvement and results. We make the difference with the comprehensive management of the entire real estate cycle of a project, minimising management problems, reducing time thanks to our administrative processes and optimising profit given the results orientation of the entire team.
We make our entire value chain available to the project, developing it from the origin of the opportunity to the final delivery and/or management of the asset in profitability.
Generation Opportunities
Our geographical diversification, visibility of all types of assets, local knowledge of the real estate market and our team of professionals integrated in a transversal organisation, constantly generate business proposals.
Method
Based on the personality and profile of each client, we present a tailor-made business, completing the following procedure:
- Search, detection and selection of assets, a priori interesting, to carry out a profitable project.
- General urban analysis.
- Definition, if necessary, of the optimal functional programme (precise definition of the appropriate product).
- Market study (supply/demand)
- Economic viability analysis.
- Presentation to investor client.
- Offer of additional services provided by GemsofIbiza.
Marketing of Real Estate assets
One of GemsofIbiza’s main values is its people. Our powerful marketing network based on sales professionals, distributed and organised by regional management, ensures total proximity to the product and the knowledge and detail of each micro-market.
Marketing and promotional services
- Selection and training of marketing teams.
- Point of sale management of the promotion.
- Development consultancy service.
- Customer service and property administration.
Research services: periodic competition studies. - Real estate marketing service.
- Commercial management control, periodic monitoring reports and commercial strategy.
- Management of the developer’s CRM.
- Mystery Shopping.
- Follow-up and personalised attention to the client from the contract to the handover of keys and title deeds.
- Pre-delivery courtesy visits and coordination for the deed.
- Preparation of documentation (welcome pack) and handover of keys.
- Title deeds: coordination with clients, assistance with signatures and resolution of specific conflicts.
Commercial after-sales services
- Preliminary inspection visit: list of anomalies and supervision of correction.
- Coordination of agenda and visit of clients to the homes.
- Home inspection questionnaire.
- Coordination between developer and client of possible incidents and their resolution.
- Management of guarantees and incidents.
- After-sales study of customer satisfaction.
- Customer service and reception of incident files in the property during the three months following the handover of the keys to the development.